If you have forgotten your password, please make sure to enter the email address that you use to login to your account as well as verifying your are not a robot.
This will then send an email to the email address on your profile (the one you've entered). The field does not accept anything else other then that email.
-Please ensure you enter in the correct email of your account login.
-Please check the junk / spam of your email account for our email
-Do not enter your username below, it will not work.
-If you still have password issues, please create a ticket.